Cohere Health - Recensione dipendente - Team Lead (RN) presso Cohere Health

5,0
15 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have worked with Cohere for about 2.5 years. I started off as an RN reviewer, moved into writing denial letters and now am in a leadership position. Cohere has honestly been such a blessing for me. Not only do I get to work from home, cohere allows me to have a work life balance. The job is not stressful especially in comparison to what i was doing prior to coming to cohere. As with anything there is a learning curve. But Cohere allowed me to join the team even without any UM experience. They have so many resources available for the reviewers so that you always have a place to go if you have questions. As a company they listen to their employees- and actually care. They want to make the reviewing process as streamlined as possible and really want to make Cohere a great place to work. Other places I've worked, don't really care what you have to say- a process is a process and its not changing. Also the metrics and review goals are based off of how quickly the nurses are reviewing, so they are fair and achievable, but if for some reason you aren't reaching your metrics they work with you to help you meet your goals. And everyone is VERY nice ! I love working at Cohere.

Svantaggi

No matter where you go there are always people that are unhappy with the status quo.

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5,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great company to work for - They are among the first ones who integrated AI in healthcare

Svantaggi

- No cons worth mentioning

1
1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote position, effective AI tools

Svantaggi

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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