I feel guilty every day - Recensione dipendente - Customer Service Representative presso Coinbase

1,0
30 mar 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid twice the average salary for my position

Svantaggi

We are a shady company that scams people out of their money all day, every day and it is painful hearing from thousands of angry and fed up customers.

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Risposta di Coinbase
6y
I’m very sorry to hear you’re having such a negative experience at Coinbase. We take pride in being the most trusted cryptocurrency platform, and we take all allegations of wrongdoing or unethical behavior seriously. I strongly encourage you to report your concerns to your manager, to our People or Legal teams, or to me directly so we can take appropriate action as needed. You can also report any concerns anonymously through our whistleblower hotline. (You can find the link on our intranet.) Please know that we have a strict “No Retaliation” policy to protect whistleblowers—good-faith reporters of violations are shielded from any form of retaliation. Thank you for your concern for our customers, and again, I encourage you to report your concerns through whichever channel is most comfortable for you. -L.J. Brock, Chief People Officer

Esplora altre recensioni su Coinbase

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart, interesting coworkers. Good manager/s.

Svantaggi

Remote culture can make it hard for building connections

4,0
6 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Very interesting technical challenges - A LOT of autonomy (could be a con) - Amazing perks (WFH stipend, random gifts all the time) - Very smart colleagues - Great communication all around the company - Exciting - Brilliant CEO and engineering execs - A lot of useful education and automation regarding processes

Svantaggi

- There is a lot of autonomy so if you're the kind of person who needs the work to be handed to you, you'll have to adjust - Since crypto is a very fast paced field, you will often have multiple projects on the go at the same time so work-life balance is usually relatively bad, although the company does offer re-charge days (and weeks) so that we can all take time off. - This is the biggest con: you get assessed if you're "on-track" or "off-track" every quarter, if you're "off-track", you have 60 days to fix it. Quite an aggressive stance, similar to Amazon's PIP program which is notoriously toxic.

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