Sad place to work, Sadder place to be a customer - Recensione dipendente - Field Service Engineer presso ComDoc

1,0
29 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mileage reimbursement, Expensive insurance rates, you're on your own for motivation, so if you need a boss to compliment you this isn't your job. Occasional bonuses. Inexperienced management leave you on your own Schedule your own calls unless you have multiple escalations moved to you, then you have to put your schedule on hold to follow managers schedule.

Svantaggi

Puppet management (especially Service), managers step on anyone as needed to move ahead, "Yes men" to the front of the line. Bonuses are all subjective, work output and efficiency irrelevant if you're not a managers favorite. Used parts are the mainstay of repairs, typically have to order 3 to find a working 1. Hippocratic management in all departments, advocate being "ethical" unless it effects the company bottom line. Do not receive training on models you're given to work on.

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Risposta di ComDoc
9y
Thank you for taking the time to write this review. We are sorry to hear that you are not satisfied with the processes and procedures we have currently in place. We remain dedicated to continuously looking for ways to improve and would encourage you to reach out to your local leadership, HR or a Director/VP to offer your feedback so that ComDoc can continue to learn and grow.

Esplora altre recensioni su ComDoc

5,0
31 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Income levels are self controlled

Svantaggi

Nature of sales makes income fluctuate

2,0
2 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People are amazing, and the flexibility to do it your way was given . Everyone is just smart enough, to provide problem solving value and services to other businesses through tech and software application. You will become a master of industries and infrastructure if you can float long enough to do any positively tractioned sales work.

Svantaggi

No systems or workflows are integrated anymore, and all the institutional knowledge and customer care that made Comdoc a market leader has long since exited. You can work whenever you want, until the existing client billing or service problems roll in, and then you will forever toil to put out daily fires that the reps who made the commission 4 years prior - took and then left company. Everyone remaining is guilted into staying by the relationships they've built and knowledge-that when they leave those customers and friends will have to struggle harder. Everyone left is therefore just dumb enough, to not apply any of the same critical thinking skills that they use for external customers - to criticall admit how dysfunctional and disastrous the internal operations, direction, and leaders at Xerox actually are.

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