Pays well, antiquated call center culture - Recensione dipendente - Temp Customer Service Representative presso ComEd

3,0
7 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not Complex, Pays Well, Friendly enviroment ( for the most part)

Svantaggi

Union shop, in the frame of excellent pay was negotiated for not so favorable terms. Such as a 30min lunch break with few options/accomodations to get and/or eat lunch in that short period. Mandatory OT, up to 16hrs if on-shift. MUST come in if called during off day(s). Some processes could benefit from streamlining. Leans too heavily on time related call metrics, than actual customer experience/satisfaction.

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5,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Innovation and constant learning environment. Managers are understanding of heavy workload and try there best to support.

Svantaggi

Nothing right now at the moment.

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Stable work and lots of areas to make an impact. They are always trying to hire their contractors. If you are looking for a stable career, energy is the way to go. The pay is mid but solid.

Svantaggi

Heavy work load, early start times, and company is trying to regress from the hybrid model to a full in person. The pay is mid but solid.

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