Just another call center job - Recensione dipendente - FMLA presso ComPsych

1,0
31 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Bagels on Friday's (if they remember to order them) Snacks (could also be a con since there's really no variety) Extremely nice co-workers. Nice location Schedule 7:30-4:00 Mon-Fri

Svantaggi

This company truly does not value its employees. For a company that administers different leave plans for other companies certainly does not have many options to care for its employees other than FMLA. HR is not responsive to employee concerns and when you ask for help, it almost seems like you're inconveniencing them. Don't be fooled by the fake reviews that HR puts in to boost up their ratings. They are not hard to spot as most are extremely generic. Management does not interact with its employees unless you do something wrong or need you to take calls. There is really no development for employees. Pay is not at all competitive for the work we do and they certainly don't take past experience into consideration. There is a lot of favoritism when it comes to promotions. Goals are unrealistic and nobody except upper management know how bonuses are calculated. Turn over rate is astronomical and when they can't fill positions fast enough lunches and breaks have to be cut short. Benefits package SUCKS!!!! This company makes sure that it advertises daily snacks and juice but most of the time they are not even stocked. They may put out 10 juices a day for an entire floor of 50+ employees.

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5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very stable employer with many opportunities for learning and growth. Ability to work fully-remote and employer provides the necessary technology for you. Full benefits and perks provided at service anniversaries.

Svantaggi

Like most employer now PTO is limited to start, but is more generous later.

4,0
25 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Svantaggi

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.

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