Comcast does not care about thier employees - Recensione dipendente - Dipendente anonimo presso Comcast

2,0
11 giu 2008
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary, Benefit package, training, Vice President of the Northbay

Svantaggi

Stress, Comcast Culture is not evenly shared across all mangement, Comcast is after the $$ and does not take care of the customer, Comcast Northbay management does not care about the employees family or health. They would rather work them them till 9 or 10pm at night to get more customers on then let the average employee have a life. If Comcast Northbay continues on the road it is traveling now they will be breaking up families and causeing more stress on thier employees. Comcast hourly employees morale, health, and well being are in a fast downward spiral and is about to go out of control. If Management does not change the way it deals with the hourly employees and put them first over the customer they will have a mutiny on thier hands. It is almost at the boiling point and I see it spilling over in a few months and it will be ugly.

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5,0
16 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Culture, Benefits, Pay is good

Svantaggi

No room for moving up

5,0
28 feb 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Svantaggi

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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