Account Coordinator - Would Not Recommend - Recensione dipendente - Account Coordinator II presso Comcast

3,0
9 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits including: 10 days paid vacation, 8 flex/sick days, 2 floating holidays - for 1st year employees! Paid holidays, good health insurance, flexible spending account, mobile phone discount, steeply discounted cable/internet/phone

Svantaggi

Little training for new Account Coordinators. High turnover. Uses contractors from The Creative Group (TCG) for a long term staffing solution. Management has no clue what the job includes, and treats position same as it was 10 years ago. Management not open to more efficient ways of streamlining processes, even when these "new" suggestions are tried and true methods in other divisions within the company. Little to no opportunity for growth within same position. Pay low compared to comparable position outside of company. Starting pay for Account Coordinator position in Denver, CO is $30,000. Very low considering the employee is given little training, and manages millions of dollars in accounts. Imbalanced dynamic between most Account Executives and Account Coordinators. Coordinators are treated like assistants. Upper management would walk around the office at 8:30 am to make sure all employees had arrived on time.

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5,0
3 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and good culture

Svantaggi

Lots of restructuring happening in last 3 years

5,0
28 feb 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Svantaggi

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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