Vantaggi
- 5 stars for front line staff. Therapists and clinicians are skilled and caring - 5 stars for the community CRC serves. Rewarding and important work with wonderful people and communities - Excellent time off - Overall good healthcare benefits with very fair HSA matching - Good 401K matching - Occasionally CRC has good internal trainings, but it's hard to take time away from the clinical work to attend due to pressure to hit numbers - Trauma-bonding with coworkers means you'll make friends for life
Svantaggi
- Excessive staff turnover due to low pay, burn out, and concerns about unethical and gas-lighting practices by Leadership - Inequitable pay practices. Community Reach repeatedly loses staff to other local community mental health organizations for significantly higher pay. Staff have shown HR and Leadership their offer letters for 10-12K more at other agencies (mostly either licensed therapist jobs or supervisor/manager jobs) yet CRC maintains that their pay is fair and comparable to other agencies-- yet there is proof that this is not true. This is an injustice to staff but perhaps more importantly it is an injustice to clients who deserve to have experienced staff and consistent care! - CRC is not able to run programs to fidelity due to staff turnover and having some programs with zero clinical staff/therapists - CRC doesn't include staffs' years of experience, certifications/areas of clinical specialization, or related experience in salaries. - Because CRC cannot maintain staffing they have regularly cut programs and/or experienced a significant impact to the quality of care they can provide to clients. Clients are repeatedly moved between therapists due to turnover. Clients in crisis needing a higher level of care often have to wait for a licensed therapist to be called in from another location to do a hold-- or licensed therapists are pulled out of sessions with their own clients to help with a crisis - CRC has developed a narrative that "we are training ground" to make sense of and rationalize their inability to retain licensed, experienced staff. - HR is not helpful and actively dismissive of staffs' concerns and needs-- including when staff have asked questions about their benefits related to gender affirming care and infertility coverage. Staff will not meet with HR alone due to lack of trust. - CRC's responses to reviews on here are a perfect example of the gas-lighting they do to staff. Take these responses with a huge grain of salt. They write about having "feedback loops" and systems in place for staff to share concerns, yet anyone who goes to HR or Leadership with difficult questions, concerns, or feedback is either met with deaf ears or is actively retaliated against. - Incredibly inefficient systems in place across the agency that take time and energy away from giving quality care to clients - Leadership is reactive rather than proactive in addressing concerns and needs of staff