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Computer World Services

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Easy Job but Terrible Management - Recensione dipendente - Customer Service Representative Tier I presso Computer World Services

1,0
11 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job isn't too difficult if you can find answers on your own and not expect suitable training.

Svantaggi

The training here is absolutely minimal. They'll brush over the main topics and then sit you with someone else to hope you learn the correct material from them. You will be micromanaged every step of the way. Management continually sets rules of what is and isn't allowed and then breaks those rules or bends them for their "favorites". I agree with the person who said it was like returning to high school cliques. Systems will constantly shut down, rendering you unable to help anyone. Company claims to have an "open door" policy, yet management constantly has their doors closed. When able to actually communicate with one, they do not listen/care what you have to say. There is no room for advancement in the company and the benefits are minimal.

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5,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really enjoyed my time with the company. Great pay/benefits/culture.

Svantaggi

I didn't experience any negative problems

2,0
8 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You will receive a paycheck. You will be working with co-workers that understand what you are going through.

Svantaggi

Terrible communication with management. Lack of trust from corporate for constant flip-flopping on decisions that effect your employment. Management does not understand the needs of the customer. Company at its best will deliver the minimum to the customer. Benefits packages will have you questioning whether to opt out and save more of your paycheck than pay for medical coverage that will ask you to pay your deductible. The percentage that isn't covered and pay the remainder of what is owed, The deductibles are so high it is more than what you make per paycheck. Your next raise will come with your next employer.

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