I felt like Bill Murray in the movie Groundhog Day - Recensione dipendente - Telephone Account Manager presso Concentrix

1,0
29 giu 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Develop sales experience - Sometimes randomly got a bonus for hitting certain call metrics - Lots of interesting and friendly people to work with - Managers were encouraging and friendly to work with - If you can read a script your hired

Svantaggi

- Kept Badgering the same clients day after day saying the same script. - Bonus structure changed monthly - Irritated customers complaining of constant calls - Required to make at least 96 calls a day with some reps only having a total of 600 clients meaning they would call customers once a week selling the same products - Had to read a script which limited ability to be a true sales person - If a customer orders office supplies once a year there is no need to call them once a week.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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