I thought this was a great company - Recensione dipendente - Customer Service and Technical Support Representative presso Concentrix

1,0
1 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Work from home -Provide Work Computer -Decent training -Supportive Management -Pay on time -Overtime available -Decent management support in my experience Right off the back I was excited to work at Concentrix. That quickly went away when my trainer started lying on me,attaching my character and being extremely judgemental. I successfully completed my first round of training and nesting which was paid, made it on to the production floor and LOVED working for them. My team lead was wonderful and supportive as were the coaches and managers. I honestly couldn't have asked for a better at home job. I was striving to make it a career.

Svantaggi

Can be fired with no warning, no exit interview, no exit aperwork Pay only increases when promoted,if promoted No professional development Lack of communication about changes Slow career ladder progression Lies about promotions or advancing Some Management can't coach Quality has no root cause experience HR does not have your back Gossip central No respect up and down the chain Many many more reasons Right off the back I was excited to work at Concentrix. That quickly went away when my trainer started lying on me,attaching my character and being extremely judgmental. I successfully completed my first round of training and nesting which was paid, made it on to the production floor and LOVED working for them. My team lead was wonderful and supportive as were the coaches and managers. I honestly couldn't have asked for a better at home job. I was striving to make it a career. I finished one project and moved to another. I was placed back in with the same trainer that didn't like me and apparently she felt I was gunning for her job. Next thing you know she's down talking me to trainees at my level like we're in High school and saying untrue things about me. I email Hr and Management and ask for my training class to be changed and I was told they would look into it. Well next thing you know the trainer calls me and with her "manager" on the line and says she was terminating me. I asked why and she proceeded to lie and yell and down talk me. Then had the nerve to say You're a very great person and you can advance...Uhhh how? you got me terminated all because you didn't like me. Next thing you know (later that day) I have coworkers saying she told them on a recorded class. I didn't like her and I know how to lie and get someone terminated. I emailed HR and another manager asking for help and I was ignored. Horrible childish company when this is allowed.

Esplora altre recensioni su Concentrix

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

Vedi recensioni per: Utile|Valutazione|Data|Tutto