Don't work for Concentrix! - Recensione dipendente - Call Center Representative presso Concentrix

1,0
15 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We had training for one month

Svantaggi

The Team Leaders do not have your back when things go wrong. They put you on phones to take abuse for 7-1/2 hours a day. If you take too many bathroom breaks, even if it's for medical reasons, you are called in for "coaching". They let me go after 5-1/2 months (just shy of the 6 months where I would have gotten benefits). It took me several phone calls & emails before I got my R.O.E. When I finally did get it, they did not check off the box for "dismissal", but chose to check off Box K- contact HRsite. EI contacted them on several occasions for more information, but no one called them back. I left voicemails & emails to ask them to contact EI, with no response. I finally got my EI approved, more than a month from when I was let go. I would not recommend anyone work for this company.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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