It is good only if you want to make carrer in bpo. - Recensione dipendente - Dipendente anonimo presso Concentrix

3,0
8 lug 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You'll get average trending salary in market. There is 24*7 work environment though most of the times they do approve the preferences for week offs. Supportive staff and colleagues they never make you feel odd at work. Promotions are easy if you will perform good. Cab facility is there for female emplyees between 7 pm to 7 am. Ample leaves to take.

Svantaggi

Long shift timings 9.30 hours a day There is no fixed break timings for agents and at the times of heavy call volumes break gets delayed by hours. Internal politics at times. If you got night shift and timings are 7.30 pm to 5 am then they will pick you at 5.30 pm and drop back by 6 am.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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