Software Support WAH - Recensione dipendente - Software Support Representative presso Concentrix

-pay is low for all the requirements that are asked (landline,internet, PC with8GB of ram, USB keyboard and mouse, Headsets, And call center dial phone) -So many technical issues trying to get into the Concentrix systems that it delayed training and for me personally it felt like it rushed our learning during training. -My trainer I will not put her name out of respect but she was rude at times when you had certain questions, I even heard her say to one of her coworkers thinking she was muted that she did NOT want to train WAH agents that it is too stressful. -Once on calls you have to go to tier 2 to for EVERYTHING and wait FOREVER for help.