Customer service representative - Recensione dipendente - Customer Service Representative presso Concentrix

3,0
18 feb 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

To be honest No positive attributes about the company

Svantaggi

This is for the role of customer service for lloyds bank international voice and other BPO sector of concentrix 1) No two way transport only one way 7pm-6am window 2) No fixed Saturday and Sunday offs 3) No career growth the management is only concerned about you taking calls and doesnt think about your career 4) Incentives maximum of 2800rs only per month where there is more than 100 strings attached to achieve it 5) highest increase in salary per year no more than 1500Rs with a delay of 3 months 5) alot of attrition 6) Quarterly bonus 10000rs then again 100 strings attached if taken u need to sign a contract for 6 months saying that you wont leave the job if so u need to return the whole amount

Esplora altre recensioni su Concentrix

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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