Cons Outweigh Pros - Recensione dipendente - Technical Support Advisor presso Concentrix

1,0
25 ott 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great workmates -Near Public Transport -Good job for someone looking for call centre experience

Svantaggi

-Pay is really low compared to other call centre jobs -Management does not care about your opinions at all. All they care about is stats -Management does not seem to care too much about mental health. -High staff turnover -Unsanitary workspace - they don't seem to clean office equipment unless someone complains -Computer is slow and buggy -high stress + low wage = not worth it -Company does not invest in staff at all. No upgrades in equipment, really low bonuses.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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