Does not care about employees - Recensione dipendente - IOS Technical Support Advisor presso Concentrix

1,0
16 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is good, work from home.

Svantaggi

I have never been late never missed a day, but their computer systems constantly have bugs, and they have not paid me for time they should have and they hold it against if their clock in system is faulty. For example for two weeks they had me listed as wrong time zone and still say I have showed up an hour late for two weeks straight. Also they do not train you for new product releases. There is misinformation spread every where. And when someone informs you wrong it is a write up for you even when you can prove it. They hold impossible standards, most of which I have excelled at. Even received bonuses. I am working my first tech job since my tech degree, but I can't go to sleep right now because I'm crying my eyes out terrified I will be out of a job for things I could not control, have proof of, consistently followed procedure on and was dealt with like poor employee that didn't show up or just doesn't care.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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