Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Azienda coinvolta

      Recensioni su Concentrix

      terrible - Recensione dipendente - Customer Service Representative presso Concentrix

      1,0
      12 nov 2019
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      This is the pro section. None.

      Svantaggi

      most people leave. poor pay. abused a lot with 1 hour of training to deal with extreme calls that most of the public could never deal with. bad morale. extremely competitive and all the team leaders/floor walkers know each other so good luck trying to get anything escalated if something happens. the work is extremely complex but also very depressing. agents may seem happy but behind team leaders, backs are planning to leave. Team leaders don't care about you. No one cares about how you feel if you experience severe abuse, it's just part of the job. There is no way to move up unless you know the higher ups. A lot of unprofessional behaviour especially for the contract we're on. Don't expect this contract to last long.

      avatar
      Risposta di Concentrix
      6y
      Thanks for the review- sorry to hear you are having a rough time in your current site. Though reviews like these can be hard for us to see, they are important for us to be able to review and make changes to protect the integrity of the day to day experience for our employees. We encourage you to reach out to your local People Solutions team and share your experience as well so that we can make your workplace a great place to be.

      Esplora altre recensioni su Concentrix

      5,0
      5 giu 2026
      Game changer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Svantaggi

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2,0
      22 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Svantaggi

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Concentrix | Stipendi di Concentrix | Benefit di Concentrix | Colloqui di Concentrix
      Recensioni su ConcentrixRecensioni per Customer Service Representative presso ConcentrixRecensione su Concentrix