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      Concentrix

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      Recensioni su Concentrix

      Spectrum Mobile Customer Service Agent - Recensione dipendente - Customer Service Agent presso Concentrix

      5,0
      1 dic 2019
      Customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      consistent work, okay pay, decent training and support

      Svantaggi

      Should pay more than $13/hr.., since most calls end up needing to be de-esclated or go to a sup. Have to get perfect EVERYTHING (call time, schedulule adherence, and QA scores) to be qualified for overtime, and bonuses, and I have a second job so I feel I need a better paying FT for the amount of stress this job presents for me. Call center jobs centered around mobile and data stuff is always stressful per the types of issues customers call in upset about.

      Esplora altre recensioni su Concentrix

      5,0
      5 giu 2026
      Game changer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Svantaggi

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2,0
      22 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Svantaggi

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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      Ricerche correlate: Offerte di lavoro di Concentrix | Stipendi di Concentrix | Benefit di Concentrix | Colloqui di Concentrix
      Recensioni su ConcentrixRecensioni per Customer Service Agent presso ConcentrixRecensione su Concentrix