In the end, felt like I had wasted 10 yrs of my life there. - Recensione dipendente - Team Leader presso Concentrix

2,0
16 mag 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great People to work with Mostly good contracts

Svantaggi

Leadership from upper management has deteriorated in last 5-6 years. Culture has changed for the worse with Convergys, then Concentrix ownership. With the exception of one contract, tools and resources were not adequately provided to front-line associates so that they could focus on their customers. Poor communication from site management to front-line personnel (Associates and Team Leads).

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Risposta di Concentrix
6y
Thanks for leaving a review- sometimes it can be hard for us to know someone has had a bad experience and we want to be able to address the reasons why. Concentrix Belleville is a place we want people to be excited about. Your feedback and Advice To Management will be shared with the leadership team so that we can re-evaluate engagement at that site. We wish you the best of luck moving forward and thank you for the time you spent with us.

Esplora altre recensioni su Concentrix

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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