Be afraid, be very afraid - Recensione dipendente - Customer Service Position presso Concentrix

1,0
21 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home Co-Workers are very friendly.

Svantaggi

1. It goes beyond micromanagement you will be monitored in ways you did not think was possible. 2. Systems are so poor, not a day goes by without a lot of problems. 3. Low Pay 4. No bathroom breaks except on official breaks. 5. Expect to be blamed for such things like power cuts in your apartment building. "you really should be living in a much higher-end Apartment complex while we pay you minimum wage." is the sort of response you can expect. 6. You will feel very isolated, You cannot communicate one on one with another employee. You can only communicate through group chat which is heavily monitored, well of course it is!!!!! 7. You cannot disconnect the call when a customer abuses you, in any disgusting fashion. You can pass the call onto someone else though, how fortunate for the person receiving that call!!!! 8. The constant threat of being fired, if your kids are heard in the background of a call you can be fired. Pandemic or not! How is a single Parent supposed to deal with that?

Esplora altre recensioni su Concentrix

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
Vedi recensioni per: Utile|Valutazione|Data|Tutto