Corporate machine designed to grind you up - Recensione dipendente - Customer Service Advisor II presso Concentrix

1,0
21 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Middle management has kind people (at least that I dealt with) that try to work with you as best they can. NPS is not the most stressful position. Work at home, equipment provided.

Svantaggi

Terrible pay. Bait and switch on position offered. Was told IT, was given customer service once in training. Lots of false promises in recruitment. No control over schedule, despite promises in training. Awkward hours with no real ability to change them. Daily assigned break/lunch schedule that often positioned lunch at crazy hours (6 hours into shift, etc).

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people all of the time

Svantaggi

Hapy people don’t like you

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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