Concentrix - Recensione dipendente - Anonymous presso Concentrix

2,0
31 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is a call center job. Benefits were alright.

Svantaggi

The company doesn't value it's employees. It will often hire people in bunches and then lay them off when not needed anymore. The pay was alright. It is a call center that values the numbers not the quality of the call. You say the script but it mainly boils down to getting off the phone as quickly as possible. Quality of service is not really a concern. When I was laid off they brought a room of about 10 people in to notify them and had security clear out the desks, which felt like a violation to me.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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