Vantaggi
-Acceptable relocation package for people moving from abroad, that included accommodation in hotel and reimbursement of flight tickets. -Great multicultural team, hence easy to meet new people from across Europe and around the world.
Svantaggi
The wages are incredibly low, even for the management- which means you're managed by someone who feels under-valued and under-paid. Training is minimal, you're often forced to work bank holidays (including Christmas day and Easter), the upper management have absolutely no interest in the employees (they don't care). The staff turn-over is very high. Non professional HR, employee is threatened less then a number. Big call center with many contracts, would like to become the worlds largest, and this is noticeable towards all employees. Company is switching contracts in extremely rapid time, which shows in the quality of employees. No respect, favouritism, bad working hours. Not recommended, as it's not being a high quality employer.