There are much better Call Centres - Stay Clear - Recensione dipendente - Customer Advisor presso Concentrix

2,0
7 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people you meet in training sessions turn into great friends and people to drown your sorrows with because of this place.

Svantaggi

Management have no clue. Don;t try and o for promotions unless you know some one above you well enough for them to recommend you. Training is a joke. You sit in a classroom for a month, playing games and doing online courses which are supposed to prepare you for the role but they don't. Then you get scolded like children when the big boys come around and your not faking a smile and doing the work as your told. Once you get on the phones god forbid you have to use the bathroom for more than 3 minutes. They will give you a warning. And if you get 3, your basically out.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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