Not enough training & You change teams every few weeks - Recensione dipendente - Tech Support Representative presso Concentrix

3,0
14 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Opportunity to move up Good pay Lots of Overtime

Svantaggi

You bid on your schedule every two to 3 months which means you get a new Team Lead every few months and they usually have a whole different set of rules and goals, so when you just start getting used to THOSE goals, you have to learn someone's else's. It's a neverending cycle. You get new products to take calls about but you either get 5 days of training for them or it's all on your own training modules that you have to hurry and learn.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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