Customer Service Rep - Recensione dipendente - Customer Service Representative presso Concentrix

5,0
21 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

to be completely honest, the entire work flow is the pro to working here. Sure, the employee relations are fine as well as the food they provide but take that away and you have a fine place to work that Isn't too competitive.

Svantaggi

To me, there were no cons. Everything was perfect the way it was and I'd gladly go back any day of the week!

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, career growth, leadership support and benefits are just a few of the pros.

Svantaggi

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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