Management Experience - Recensione dipendente - Director of Delivery presso Concentrix

2,0
10 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This is for PK/ProKarma before merger with Concentrix 1. Good Talent Acquisition/recruitment team with faster onboarding 2. Experience with my team and customer was great

Svantaggi

1. Incompetent sales/account managers create a political environment to put delivery leaders down. They have ability or influence to say black as white and EVP supports the claim. Extremely surprising to see how such incompetent PK account managers survive just by wining & dining with customer without any domain/technology/account management/sales knowledge. Exec management follows halo effect without proper due diligence 2. Upward management is given more priority than merit, prior experience and competency 3. Bad and very political management workplace experience at PK.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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