Work there only if you need to fill the fridge and get out as soon as possible - Recensione dipendente - Customer Service Representative presso Concentrix

1,0
30 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good salary for customer support - I could get the HO - possibility to climb the ladder

Svantaggi

- Concentrix is a subcontract, so it's hard to have power of negocation as they fear to lost their contract and so lost money. -You are just a number - Unbelievable hours starting super early or finishing super late with one day of in the middle, impossible to have a routine or time for yourself. They don't get care about your mental health and well being - You don't last one year, big turn over and tend to hire people who doesnt speak the language of the market

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Risposta di Concentrix
3y
Thank you for your review- its important to us that our people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!

Esplora altre recensioni su Concentrix

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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