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      Concentrix

      Azienda coinvolta

      Recensioni su Concentrix

      Don’t go there - Recensione dipendente - Call Center Agent presso Concentrix

      1,0
      1 dic 2022
      Call center agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work from home, nothing else

      Svantaggi

      Terrible shifts, everything revolves around customers feedback, every week you must reach a target of customer satisfaction if you want to keep the job but almost everything is not supported, we can’t basically fix any issue and not for our fault, many agents don’t close the cases to avoid bad feedbacks, shoving the case on other colleagues and nobody of the management check or care about this, very high turnover people is always leaving or getting fired

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      Risposta di Concentrix
      3y
      It's unfortunate to hear our company culture and values didn't resonate with you during your time at Concentrix, but we appreciate you taking time to leave this feedback nonetheless. Thank you for your time.

      Esplora altre recensioni su Concentrix

      5,0
      5 giu 2026
      Game changer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Svantaggi

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2,0
      22 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Svantaggi

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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