Low Pay For Level of work required - Recensione dipendente - Customer Service Agent presso Concentrix

2,0
15 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice staff members, optional 4 day week. Reasonable training.

Svantaggi

Low pay for a public service contract role. Trained to high APS level and paid half of what you would make being employed direct for the relevant agency. Do yourself a favour and try to be a direct hire rather than going through here. Staff turnover very high due to this, Inexperienced supervisors in positions they should not be. A lot of people that worked on this contract were burnt out and stressed for little renumeration. Lack of support when you first go live, some team leaders totally checked out.

Esplora altre recensioni su Concentrix

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

Vedi recensioni per: Utile|Valutazione|Data|Tutto