Lack of transparency, toxic environment. - Recensione dipendente - Sales and Marketing Agent presso Concentrix

Aggressive sales strategy and lack of proper technical support are pushing away the clients, but we’re still being told to call them repeatedly even if they explicitly rejected our service. The company doesn’t shy away from misinforming the employees if it helps to squeeze more effort out of them. Last year they promised they will let us work from home if the performance is on point. It’s never been mentioned in the contract, but it was verbally communicated during our meetings. Then the management has changed and in the end, we are all (Berliners) being forcefully pushed back to the office, some people even had to resign because of this.