Good place to work - Recensione dipendente - Team Leader presso Concentrix

5,0
20 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It os a good place to start. They provide you paid training. Good environment and collaboration. Always pay on time. Engagement team always focuses on creating a health work place

Svantaggi

Low benefits. Salary regulated by collective agreement (Contact Center). Low investment in training once you are already in production

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Risposta di Concentrix
2y
First and foremost, thank you for taking time out of your day to leave this open and honest feedback regarding the low benefits and problems with our training . Without it, we wouldn't know the areas in which we can improve in as a company. At Concentrix + Webhelp, we are proud to promote from within and offer many opportunities for career advancement such as mentorship opportunities and professional development courses through Concentrix University. We want you to feel happy, fulfilled, and satisfied working here at Concentrix + Webhelp, so if there's anything else we can do to address your concerns and get things back on a positive track, please contact staff.online.feedback@concentrix.com. Thank you so much for choosing to be part of the Concentrix + Webhelp team!

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid training Always hiring Occasional snacks Some managers are cool

Svantaggi

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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