I call customers to verify their satisfaction with the treatment they have received from the technical department - Recensione dipendente - Customer Service presso Concentrix

5,0
20 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is incredible camaraderie and the greatest diversity I have ever known in any company

Svantaggi

The salary can be improved, a productivity bonus could be paid so that people do not take this Concentrix as a passing company

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Risposta di Concentrix
2y
We'd like to take a moment to personally thank you for your kind review. We are super happy to see that our efforts towards diversity are shinning through! We also really appreciate you sharing your thoughts on our pay structure, potential improvements that can be made. If you have any further thoughts, suggestions, or opinions on ways we can improve the perks we offer our Concentrix + Webhelp team, don't hesitate to reach out to us at staff.online.feedback@concentrix.com

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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