Working there less than a year, Great company to work for! - Recensione dipendente - Customer Service Representative presso Concentrix

5,0
6 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Opportunities to work for big names in the IT industry. - Progression routes available through Personal Development Plans/Individual contract roles (Coaching, Quality, Managerial, etc) - Good atmosphere. - Great way to meet new people from around the world. - Campaign nights out.

Svantaggi

- Experience apparently may vary on the contract you are based on. I haven't heard anything good from people I know working the HMRC roles.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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