One of the worst organisation ever worked in my whole life - Recensione dipendente - Senior Customer Service Representative presso Concentrix

1,0
14 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is nothing to appraise about this company.

Svantaggi

Ohhh lord where to start this.. here's a long list of dislikes that is never-ending. 1. Transport department (to be specific "the drivers") is pathetic, I mean they don't respect or bother about the employee. I got multiple arguments with the driver due to misbehaving with me. 2. Managers and TL's are horrible. In the span of my 1 year 6 TL's have been changed and I have a bad bad experience with the last TL. Also, in the team hurdle whenever there is a bad score for the team, the TL starts abusing the team for their poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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