dont lie to me to get me in the door. - Recensione dipendente - Customer Service Agent presso Concentrix

2,0
4 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work from home was only good thing. pay was ok

Svantaggi

was told would be working evenings and weekends and that was fine , asked about days off and was told is the exception that they are not together, just as training was over was told the days off are NOT together and start time and days off will change every week. training was reading and very little class review. was very had to learn from just reading an article. if you are on a call and need help you are lucky if you get a response and the only help is in a chat room and takes time to get an answer all while the customer is waiting. get a help desk you can call for help not just a chat that MAYBE you will get help from

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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