Subject to the Campaign - Recensione dipendente - Customer Service Representative presso Concentrix

2,0
22 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people work there mostly. The hours of operation are reasonable, no midnights or Sundays for the clients at this location.

Svantaggi

Job is stressful and pay is mediocre. The clients that Concentrix is contracted by have a lot of say in how the campaign is run, to the point where working conditions got to be far more stressful than it's worth. My time there was a steady increase in client expectations for no additional pay, recognition or benefit. They did very little to make their people feel valued. Could very much tell the client was trying their hardest to get everyone to do as much work as possible for as little pay as possible. Would not recommend this job unless you have no other options and don't mind the stress.

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Risposta di Concentrix
1y
We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!

Esplora altre recensioni su Concentrix

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Svantaggi

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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