None - Recensione dipendente - Inbound Sales Representative presso Concentrix

3,0
1 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical aid, provident fund and 1 hour lunch break

Svantaggi

Long hours, high call volume

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Risposta di Concentrix
1y
Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the benefits such as medical aid, provident fund, and perks. Your insights regarding the long hours and high call volume are important, and we understand how challenging that can be. We have mental health support through many channels to support our game changers. Our mental wellness partner, Momentum, is one of them. You can reach out directly to them at 0800 22 9355. We appreciate your suggestion for onsite or virtual therapy support, we do have a nurse on site who you can visit anytime. Mental well-being is a priority, and we are actively exploring ways to provide additional resources for our team. Your voice matters, and we’re committed to creating a supportive environment for everyone at Concentrix.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid training Always hiring Occasional snacks Some managers are cool

Svantaggi

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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