Work from home is great, but training is lacking - Recensione dipendente - Customer Support presso Conduent

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is always a positive.

Svantaggi

Not well organized. Training us subpar. You really don't learn anything until you start accepting calls and reach out to support for unfamiliar customer request.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good management with team leads

Svantaggi

Hard to please everyone there

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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