Working from Home doing Tech Support - Recensione dipendente - Customer Care Assistant presso Conduent

4,0
10 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1) Results Based Compensation in addition to base pay. 2) Benefits (Medical HDHP with HSA, Dental, 401(k) with match, Short Term Disability, Company Paid Long Term Disability, Company Paid Life Insurance 3) Work from Home 4) Paid Time Off 5) Very accommodating of disabilities. 6) Full time work with overtime often available 7) Occasional prizes 8) Room for growth within your project

Svantaggi

1) 401(K) match doesn't begin until you have been with the company for a year and is only 50% vested after 2 years. To be fully vested, you need 3 years with the company. 2) The company raised the delectable for the medical plan from $1400 to $2000. They also stopped contributing to the HSA plan for the first year of employment. 3) The system used to chat with your coworkers is insufficient. Rather than have set chatrooms to join, People must constantly be added to multi-person conversations. This can make it a challenge to find the right conversation and someone to add you to it. 4) Paid Time Off doesn't begin to accrue until you have been with the company for six months. 5) Mandatory overtime is frequent during busy periods. 6) Employee appreciation should be more frequent and ingrained in the company culture. It may be the case in physical locations, but I haven't found it to be when you work from home. 7) Disconnected from the rest of the company. When you start with a specific project, it seems that you will stay within that project.

Esplora altre recensioni su Conduent

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

Vedi recensioni per: Utile|Valutazione|Data|Tutto