Customer care associcate (tier 1 tech support) - Recensione dipendente - Tier I Tech Support presso Conduent

2,0
8 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

i love what i do, as in the actual job i like assisting my Customer over the phone and being able to have goals to reach such as surveys AHT ACW and all of that,

Svantaggi

The only growth you'll be doing in the company is if you kiss butt. its very inner circle type of thing. They need to work on the management. Also what kind of company goes to hire 800-900 people and then have only porto potties for there employees .

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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