Customer service for phone carrier - Recensione dipendente - Csr1 presso Conduent

1,0
9 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun people trying to keep up morale on a sinking ship. You will appreciate your next job and wonder why you ever darkened this door.

Svantaggi

Watched tons of people quit. Customers are angry and supervisors micromanage. You can be written up for 1 minute late from a 10-minute break (when it takes you 2 just to get to the break room or bathroom). Benefits are the worst. There is no reason for a company this size to only offer 1 medical plan with a high deductible.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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