Customer care Dispatch - Recensione dipendente - Customer Service Representative/Dispatcher presso Conduent

1,0
29 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Reps on the floor.

Svantaggi

Only take this job if you are desperate....... 13.50 and hour..the Manager of that department is the worst.. they have went through 20 people in the last year and now I know why. Employees have sued them for discrimination, If you are Muslim, Gay or not in the clique they will openly talk about you and set you up to fail. The management does not have a clue of what the job entails or how to do it, they are more worried about your cell phone being inside your desk. They will sell you a dream in the interview on how this will lead to a level 2 promotion and full time, do not fall for it. Management will watch you on camera to see how many times you get up from your desk, YES... you are under surveillance the whole time All the employees hate the management and will talk openly about them but once you get in there you will see for yourself. ONLY TAKE THIS IF YOU GET REJECTED FROM BURGER KING OR MCDONALDS. YOU HAVE BEEN WARNED! FYI the manager has a Napoleon complex so he will nit pick with you for every little thing except your performance, you will be working in a warehouse where everyone in every department wears jeans and T Shirts but he makes you dress up to come work in such a dirty place. I do not know how NJT does business with these people. One last thing if you have thin skin for sexual, graphic or bigoted conversations stay away .

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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