Unprofessional, unorganized, frustrating - Recensione dipendente - Tier I Tech Support presso Conduent

1,0
18 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-from-home Paid training (even though it's bad training) Possibly a good schedule, though you won't find out until very late in training

Svantaggi

Unprofessional, backwards training program that puts you on the phones with customers before you've even used the support software. They changed my start date (weeks!) 3 times in a month period, before starting the horrible training. Incorrectly stated background check laws during the hiring process.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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