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      Conduent

      Azienda coinvolta

      Recensioni su Conduent

      Long Time Customer Service Rep - Recensione dipendente - Customer Service Representative presso Conduent

      2,0
      26 ago 2017
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I worked for EZ Pass. Now known as Conduent, this company was previously owned by Xerox then ACS (Affiliated Computer Services) prior to that. The work is steady but it does get overwhelming as there is almost always no break in calls.

      Svantaggi

      There's a lot of favoritism. As an example, I had done extensive IT work for this company and was given a false sense of hope that I would be hired in the IT department. They ended up hiring someone else who was brand new and left a really bad taste in my mouth. I've been here since 2005.

      Esplora altre recensioni su Conduent

      5,0
      6 feb 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Positive Experience for the tenure served

      Svantaggi

      Nothing to report everything is good

      1,0
      22 mag 2026
      Contract customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Paid on time, provided equipment, decent benefits from day one, nice co-workers

      Svantaggi

      Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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