Service Supervisor - Recensione dipendente - Customer Service Supervisor presso Conduent

3,0
27 ago 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Virtual Work from home opportunities - Advancement opportunities available - Performance incentives plus base pay - Supportive co-workers and team environment - Supervisors recognize the accomplishments of their team members and celebrate the employees achievements - Supervisors are encouraging and provide positive motivation and support -

Svantaggi

- Technical/System Issues - Schedules are not convenient for working moms or students - Training for newly promoted supervisors is non-existent - Request process for time off is a hassle - non_production time for agents to review communications and emails is not adequate

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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