Tech Support - Recensione dipendente - Technical Support Representative presso Conduent

1,0
5 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There was nothing positive to report, right from the recruiting process to the training to the on floor production. A BIG MESS!

Svantaggi

If I could give this a no star I would! I started training in July, upon hiring was told it was a 6 week course, once equipment was received and set up in home, we were informed traning was 3 weeks, content was horrible! The pace was ridiculous. They do not listen to you when you say you are struggling with something, On the phone second week into training not knowing nearly enough information. Company seems to set you up for failure. I did the job as long as I possibly could with out losing my mind. Compensation is not nearly close to what it should be. They are a bottom line company, are you on the phone making money for them. If not you are berated and made to feel inadequate

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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