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      Conduent

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      Recensioni su Conduent

      Walk away... - Recensione dipendente - Customer Care Agent presso Conduent

      1,0
      21 set 2018
      Customer care agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      A paycheck, if you can sell, commission “opportunities”.

      Svantaggi

      Got hired for billing, was trained to code new accounts, got no billing training at all. Their programs are old snd they crash daily and you are told to keep handling the call like everything is okay. Parking sucks. They’ll change your shift whenever it suits them so you wont get overtime. Customers are rude. You’ll be told that you’ll get an extra quarter after training and you won't get it. Cox is a horrible company. The place stinks. Carpet hasn’t been vacuumed in years. Headsets are subpar. Shift bids are a lie. The wages are not competetive. Save yourself the ttouble.

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      5,0
      6 feb 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Positive Experience for the tenure served

      Svantaggi

      Nothing to report everything is good

      1,0
      22 mag 2026
      Contract customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Paid on time, provided equipment, decent benefits from day one, nice co-workers

      Svantaggi

      Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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