Customer Care Specialist - Recensione dipendente - Senior Customer Care Specialist presso Conduent

3,0
29 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

works with my schedule. opportunities for advancement

Svantaggi

needs get new carpet, chairs and equipment. burnout if you work 40 hours a week especially when the call volume is high with frustrated customers. However, thats the case at any call center.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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